Umbiko Wenqubekelaphambili Ka-2026

Isingeniso

Lona ngumbiko wethu wokuqala wonyaka wenqubekelaphambili wepulani yethu yokufinyeleleka osukela ngomhla ka-1 Juni 2025 kuya ngomhla ka-30 Juni 2026. Ilandelela inqubekelaphambili yethu maqondana nezithembiso esizenzile emikhakheni eyisithupha. Sakhe lo mbiko ngemibono evela emaqenjini ethu wonke, futhi sikhuluma ngalokho esikulethile, okusaqhubeka, nalokho esizogxila kukho okulandelayo.

Indlela esixhumane ngayo nabantu abakhubazekile

"Akumele kwenziwe lutho ngathi ngaphandle kwethu" yinkolelo eyisisekelo yoMkhankaso Wamalungelo Abantu Abakhubazekile, echaza isidingo sokubamba iqhaza ngokuphelele kwabantu abakhubazekile kunoma yimuphi umsebenzi noma izinto ezintsha ezenzelwe bona. Ipulani Yokufinyeleleka esiyishicilele ngo-Juni 2025 yalungiswa ngokubonisana kakhulu nabantu abanokukhubazeka, futhi siqhubekile nalokho kubonisana phakathi nonyaka odlule. Umsebenzi oqukethwe kulo mbiko wenqubekelaphambili ubonisa ukuthi lezo zinto eziphambili zazibonakala kanjani ngokoqobo.

Kulo nyaka sixhumane nabantu abakhubazekile ngeziteshi ezinhlanu:

1. Ukuhlolwa kokusebenziseka kwe-Fable Engage esicishe sibe yishumi ngenyanga ngesifundi sesikrini, ukuzulazula okuhlukile, nabasebenzisi bokukhulisa ku-iOS, i-Android, newebhu. Cishe ukuhlola okungu-90 kwenziwa ngesikhathi sokubika, kuzinqubo eziyinhloko zabalaleli, ezindaweni ezintsha, nasengosini yethu yezindaba ye-For the Record.
2. Ifomu lombiko Wesikhungo Sokufinyeleleka, elithumela izicelo ngqo kuMphathi Wohlelo Wethimba Lokufinyeleleka futhi elithole izicelo eziyisi-56 phakathi nenkathi yokubika (eziyi-11 ezingaziwa, eziyi-45 ezivela kubasebenzisi ababhalisile).
3. Ubambiswano losekelo lwezwi lwe-Be My Eyes, oluhlinzeka abasebenzisi abayizimpumputhe nabangaboni kahle umzila obukhoma oya ku-ejentiengumuntu ukuze uthole usizo nge-Spotify.
4. I-EP 206, uhlelo lwethu lokuqeqeshwa kokufinyeleleka okuvelele lwe-R&D, olwakhiwe ngokuhlanganyela ne-Fable, nezingxenye zevidiyo zabahloli be-Fable ezakhelwe ngokuqondile kokuqukethwe kwesifundo.
5. Ibhodi Lokweluleka Ngokufinyeleleka, elihlangana njalo ngekota ngesikhathisokubika futhi elihlanganisa abameleli bangaphandle be-Fable.

Siphinde siqhubeke nokusebenzisa inhlolovo eholwa yi-Fable yabasebenzisi abakhubazekile abangu-101 kanye namaqembu okugxila abuyekeze Uhlelo lwethu olusalungiswa, zombili zenziwe ngaphambi kokuthi lushicilelwe futhi zabeka izinto ezibalulekile Uhlelo elisibophezele ukuthi sizenze.

Impendulo yamukelwe

Izinto eziseqhulwini abantu abakhubazekile ababelana ngazo nathi ngenkathi kuthuthukiswa Uhlelo luka-2025 ziqhubekile nokuqondisa umsebenzi wethu kulo nyaka, futhi ziqiniswe ngeziteshi eziqhubekayo zokubika.

Lokho abantu abaphila nokukhubazeka abasitshele khona yikona okubaluleke kakhulu. Ngenhlolovo yokuqala ye-Fable, abaphendulile basitshele ukuthi umsebenzi wokufinyelela onenjongo uqala ngokuhlola eduze nabantu abakhubazekile, ukuthi ukuqeqeshwa kukholakala kakhulu lapho kutshelwa abantu abakhubazekile ngokwabo, ukuthi izinqubo zokuqasha zidinga ukusebenza ngokwethembeka nobuchwepheshe obusizayo, nokuthi ukusekelwa kwamakhasimende kubaluleke kuphela uma i-ejenti ephendulayo ijwayelene nobuchwepheshe obusizayo nokufinyeleleka. Basitshele ukuthi ukukwazi ukuxhumana nomuntu wangempela kuyinto elindelwe kuqala kunoma yikuphi ukuthola usizo, ukuthi ukufinyeleleka komdayisi kufanele kuhlolwe ngaphambi kokuthenga, ukuthi imibhalo ebhaliwe esezingeni eliphezulu nokusebenzisana kahle nobuchwepheshe obusizayo yikho okwenza ukuxhumana kwenkampani kusebenziseke, futhi bafuna izibopho ezihambisana nezikhathi ezicacile nenqubekelaphambili ekalekayo.

Lokho esikuzwile kulo nyaka. Kuhlolo lwe-Fable Engage olungaba ngu-90, kuvele amathuba ayaqhubeka okuthuthukisa ukusekelwa kobuchwepheshe bokusiza, ukuzulazula nokutholakala kalula, kanye nokunciphisa ukubambezeleka ekuhambeni okuvamile komsebenzisi. Uhlolo ngalunye lukhiqize amaphuzu e-Accessible Usability Scale futhi lwangena ohlelweni olufanayo lokulungisa njengemiphumela yethu yokuhlolwa kweqembu lesithathu. Isevisi yekhasimende ihlungile amafomu angu-56 athunyelwe e-Isikhungweni Sokufinyeleleka futhi yawaxazulula ngokuqondile noma yawayisela eqenjini lomkhiqizo elifanele.

Indlela esilalele ngayo

Lo nyaka bekungunyaka wokuqala ophelele wokusebenza ngezinto eziseqhulwini abantu abakhubazekile abasizinikeze zona ngokuthuthukiswa Kohlelo luka-2025, futhi izibonelo ezingezansi zibonisa ukuthi lokho kuxoxisana kushintshe kanjani ekuhlinzekeni emkhakheni ngamunye woHlelo.

• Siqhubeka nesibonelo sosekelo lwekhasimende esisicaphune njengesihloko oHlelweni lwethu lwango-2025, ukusakaza Kwesevisi Yekhasimende kudlulele ngale kokuzibophezela ekuletheni kulo nyaka. Njengoba kuchazwe esigabeni esithi "Ubuchwepheshe Bolwazi Nokuxhumana" kulo mbiko, siklame futhi sakha Ithimba Losekelo Lokufinyeleleka Oluzinikezele, sasebenzisa umphakathi wethu womeluleki we-Be My Eyes, futhi ukwethulwa kuhlelelwe uMeyi 2026.
• Ekuphenduleni impendulo yokuthi ukuqeqeshwa kunokwethenjelwa kakhulu uma kunikezwa abantu abakhubazekile, uhlelo lomsebenzi wezeMfundo lwakhipha i-EP 206 ngokubambisana ne-Fable, nabahloli be-Fable abavezwe kuyo yonke into efundwayo. Abasebenzi be-R&D abacishe babe ngu-250 kanye nethimba eliphelele Lesevisi Yekhasimende baqede ukuqeqeshwa kokufinyeleleka kulo nyaka.
• Ukuze siphendule empendulweni yokuthi umsebenzi wokufinyelela onenjongo uncike ekuhloleni nabantu abakhubazekile, sithuthukise ubambiswano lwethu lwe-Fable Engage lwaba usizo lwanyanga zonke olungashintshi, futhi amatimu okuhlola okuqhubekayo manje esiphakeli sihlola okuzenzakalelayo onjiniyela bethu abakwenzayo ngesikhathi sokuthuthukiswa, ukuze izinkinga ezifanayo zingabuyi. Siphinde sagunyaza i-Fable ukuthi ihlole inkundla yethu yokufunda yangaphakathi ngaphambi kokwethulwa, okuholele umthengisi ukuthi enze ukuthuthukiswa kokufinyeleleka ngaphambi kokuthi kufinyelele kubasebenzi bethu.
• Ekuphenduleni impendulo yokuthi imibhalo yekhwalithi, ukuhambisana kobuchwepheshe obusizayo, nokuzulazula okulula yilokho okwenza ukuxhumana kwenkampani kusebenziseke, uhlelo lokusebenza Lwezokuxhumana luhlole isayithi yethu yegumbi lezindaba Lerekhodi nabantu abakhubazekile futhi kusingatha izinkinga eziphawuliwe. Ngaphakathi, omunye umbhalo kokuxhumana okusekelwe emfanekisweni, amagama-ncazo avaliwe kumavidiyo asingethwe, nezinhlaka ezimibalabala ezethulo ezilungele ukufinyeleleka manje sekujwayelekile, futhi sivule izakhi zokufinyeleleka ezingeni lenkundla eziteshini zethu zezinkundla zokuxhumana.
• Ekuphenduleni impendulo yokuthi izinqubo zokuqasha zidinga ukusebenzisana ngokwethembeka nobuchwepheshe obusizayo, ukusakaza Kokuqashwa kubuyekeze izincazelo zomsebenzi nokuxhonywa ngesitatimende sendawo yokuhlala futhi kwahlela ukuthi ithimba Lokutholwa Kwethalente lihlinzeke ngokuqhubekayo ngendawo yokuhlala kuzo zonke izigaba.
• Ukuze kuphendulwe impendulo yeqembu eligxilile yokuthi isigaba sokuthenga soHlelo lwangempela besingenalo izinga elichazwayo, uhlelo Lokutholwayo luchithe kulo nyaka lwakha izisekelo umsebenzi oncike kuzo: idokhumenti Yombono Wokubusa, isethi yemibuzo yokuhlola ukufinyeleleka komthengisi, kanye nesigaba indlela yokuhlola abathengisi endaweni yokuthenga.
• Ekuphenduleni impendulo yokuthi izibopho zidinga izikhathi ezicacile nenqubekelaphambili elinganisekayo, ukusakaza Kwemininingwane kusungule indlela yenkampani yangaphandle yokulinganisa ukuhambisana futhi yakhe ideshibhodi yezempilo yokufinyeleleka. Lo mbiko wenqubekelaphambili ngokwawo, obhangqwe Nebhodi Lokweluleka Ngokufinyeleleka lamakota onke, uyingxenye yempendulo yethu kuleyo mpendulo.

Lokho esikuzwile kodwa esingakakwenzi lutho ngakho. Izinto eziningana zisamele zixazululwe. Ababambiqhaza bengxoxo yeqembu bacele ezinye izindlela zokuthumela imibono ngaphandle kwefomu elise-Accessibility Centre, okusasele njengesithembiso esingakagcwaliseki. Asikasunguli indlela eguquguqukayo yombhalo ongumsuka wokufinyeleleka ezinkundleni zokuxhumana noma ukuqedela ukubonisana ne-Fable mayelana nezindinganiso zokukhangisa okuhlangenwe nakho.

Ukuqasha

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ukwenza ukuqasha kwethu nemikhuba ye-HR kusebenze kangcono kumakhandidethi nakubasebenzi abakhubazekile. Lapho sixoxisana nabo, abantu abakhubazekile basitshele ukuthi ukwethembeka kwezibopho zokuqasha kuncike ekutheni inqubo yofaka izicelo isebenza ngempela yini nobuchwepheshe obusizayo.

• Ukubamba iqhaza ku-Disability Equality Index ukuze ulinganise imizamo yethu.
  • Sibhalisele ukubamba iqhaza ku-Disability Equality Index ukuze silinganise imizamo yethu ngo-2026 ngemva kokuthola umklomelo we-“Best Place to Work for Disability Inclusion” ngoJulayi ka-2025.
• Ukuthola umxhasi omkhulu we-Disability & Neurodiversity Belonging Group yethu.
  • Kuyaqhubeka
• Ukuthuthukisa ukufinyeleleka kwenqubo yethu yokuqasha, okuhlanganisa iwebhusayithi yethu yangaphandle yokuqasha, i-Life at Spotify, kanye nenkundla yethu yangaphakathi yokuhamba.
  • Izincazelo zomsebenzi nokuphostiwe manje kuhlanganisa imiyalelo emayelana nendlela yokucela indawo yokuhlala kunoma yisiphi isigaba senqubo yesicelo noma sengxoxo. Asikaqali ukulandelela izicelo noma ukubika ngemiphumela okwamanje.
• Ukuqhubeka nokusungula izinsiza, izinhlelo, amathuluzi, nokwesekwa kwabasebenzi abakhubazekile nabanomqondo ongalingani neminyaka yabo kanye nabaphathi.
  • Sethule inkundla yomhlaba wonke yezempilo yengqondo yabo bonke ozakwethu bethimba. Ukugxila ekuqondeni kangcono ukuzizwisa kozakwethu aba-neurodivergent.
• Ukuhlanganyela nethimba lethu elisebenza emphakathini ukuqinisekisa ukuthi yonke imicimbi yangaphakathi yokubandakanya abasebenzi iyafinyeleleka— ukulandelela izicelo zokufinyelela emicimbini okuzosiza ukuhlela esikhathini esizayo.
  • Sisebenze nethimba lethu elinolwazi lomphakathi emcimbini we-Spotify ozayo wenkampani yonke ukuze sazise abasebenzi bomcimbi mayelana nezindawo zokuhlala zabalingani bebhendi abakhubazekile.
• Ukuhlola izinhlelo zangaphakathi ze-HR kanye nezicelo nokwenza inqubekelaphambili ekuqinisekiseni ukufinyeleleka kwabo bonke abasebenzi.
  • Ohlelweni lokuhlola amasistimu ethu. Sethule inkundla yethu entsha ngokubambisana nethimba Lokufinyeleleka kanye ne-Fable ukuze senze ukuzizwisa kufinyeleleke ngangokunokwenzeka, senze zonke izinguquko ezidingekayo ngaphambi kokwethulwa.
• Ukuyekeza inqubo yezindawo zokuhlala ukuze kuhlonzwe izindawo okufanele zithuthukiswe.
  • Akuqaliwe.

Indawo eyakhiwe

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ekwakheni izindawo zokusebenza ezifinyeleleka ngokomzimba zabo bonke abasebenzi nesivakashi. Abantu abakhubazekile basitshele ngokuxoxisana kwethu ukuthi ukufinyeleleka kwehhovisi kuncike ekuzulazuleni, umsindo, ukukhanya, kanye nokutholakala kwezindawo ezithule.

• Ukuxhumana nabasebenzi mayelana nezinhlobonhlobo zezikhala nezindawo zabo zokuhlala ezitholakalayo, njengama-Focus Areas kanye nama-Presentation Pods.
  • Izindawo ezintsha ezihleliwe emahhovisi ethu amakhulu ese-New York City nase-Stockholm okunciphisa ukugcwala kwezinzwa futhi kunikeze izisebenzi ezi-neurodivergent indawo ethule, elawulwayo abayidingayo ukuze benze umsebenzi wabo omuhle kakhulu. Izosetshenziswa onyakeni ozayo.
  • Ukusebenzisana nethimba lethu Lokuklama noKwakha ukuze sihlonze zonke izindawo zokuhlala ezitholakalayo nezindawo ehhovisi ngalinye esizokwabelana ngazo ngo-Q3 2026.
• Ukubuyekeza imihlahlandlela yethu yokufinyeleleka futhi siyisebenzise kuwo wonke amaphrojekthi amasha.
  • Kusetshenzisiwe imihlahlandela yawo wonke amaphrojekthi amasha eziqinisekisa ukuthi ukuthuthukiswa kwezindawo ezibonakalayo kusukela eminyangweni ezishintshayo nezimpawu kuye ekuphakameni kwefenisha yegumbi lomhlangano kanye nomklamo wendawo yezinzwa kulethwa ezingeni elimisiwe.
  • Kunezelwe indlela ecace kakhudlwana kuyo yonke imizila ehanjiswa ngaphakathi, ukukhanya okuthuthukisiwe ezindaweni zokungena nasemaphaseji, futhi kwalungiswa amagumbi omhlangano afinyeleleka kalula (okuhlanganisa nokuphakama kwamatafula akwazi ukuhlalisa abasebenzisi bezihlalo zabakhubazekile kanye namatafula ayisiyingi/ayindilinga asekela ukufunda izindebe kulabo abanezinselele zokuzwa).
• Ukuhlola imihlahlandlela yethu ukuze sivale amagebe futhi siwaxazulule kwisibuyekezo.
  • Ukuhlonza izinsiza ezengeziwe ukuze kuhlolwe futhi kubuyekeze imihlahlandlela.
• Ukunikeza ukuqeqeshwa ngokufinyeleleka kwethimba lethu le-Global Workplace Services.
  • Akuqaliwe.

Ulwazi nobuchwepheshe bezokuxhumana (ICT)

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ekwakheni ithimba Lesevisi Yekhasimende elinolwazi olukhethekile namathuluzi okusekela abantu abakhubazekile, kanye nokuxazulula izinkinga zokufinyeleleka kuwo wonke amathuluzi ethu okusekela abheke amakhasimende nawangaphakathi. Abantu abakhubazekile basitshele ngokuxoxisana kwethu ukuthi inani lokusekelwa kwekhasimende lincike ekutheni i-ejenti ephendulayo iyabazi yini ubuchwepheshe obusizayo nokufinyeleleka.

• Ukwakha ithimba ngaphakathi kwethimba lethu elinolwazi olukhethekile, amakhono, namathuluzi okusiza abantu abakhubazekile.
  • Kuqedelwe ipulani lethimba lethu Losekelo Lokufinyeleleka elizinikele, okuhlanganisa izincazelo zendima, ukuqeqeshwa kwezobuchwepheshe okuthuthukisiwe, kanye nezindlela zokusingatha izinto ezisuka ekupheleni.
• Ukuqeqesha wonke amathimba ukuze anikeze usizo olusezingeni eliphezulu kubasebenzisi abakhubazekile.
  • Ukuqeqeshwa okusetshenzwe kabusha okusekelwe ezikhaleni zolwazi esizibonile ngokubuyekeza izimo namazinga akhethekile ethimba lokufinyeleleka.
  • Bonke abeluleki Besevisi Yekhasimende baqedele ukuqeqeshwa kokufinyeleleka.
• Ukuxazulula izinkinga ezikhona futhi sithuthukise inkundla Yesevisi Yekhasimende, izindawo zokuzisiza wena, kanye nokusebenzisa irobhothi ukuze sithuthukise ukufinyeleleka kwabo.
  • Kuxazululwe u-100% wezinkinga.
• Ukusungula inqubo yokubuyekeza ngokuqhubekayo futhi sithuthukise amathuluzi esevisi yekhasimende azosiza abantu bangaphandle.
  • Ifomu lokufinyelela manje liqonda ngqo kubeluleki futhi lihlezi ligadiwe.
• Ukuxazulula izinkinga ezikhona futhi sithuthukise ukufinyeleleka kwamathuluzi ethu okusebenza angaphakathi.
  • Kuhlolwe u-100% wamathuluzi ethu. Kuqalwe umsebenzi wokulungisa izinkinga ezitholwe ocwaningweni.
• Ukusungula inqubo yokubuyekeza ngokuqhubekayo futhi sithuthukise amathuluzi okusebenza angaphakathi.
  • Ithimba elisha Losekelo Lokufinyeleleka lizolokhu libuyekeza futhi lithuthukisa lawa mathuluzi ngokusekelwe empendulweni evela eziteshini zangaphakathi.
• Ukwakha uhlaka lwethu lokulawula ukusebenza ukuze lufake ukuxoxisana okumayelana nokufinyeleleka.
  • Ithimba elisha Losekelo Lokufinyeleleka lizokuqeqesha Ukuqinisekiswa Kwekhwalithi ukuze liqonde izinkinga futhi lihlole ukusebenza.
• Ukugcina nokubuyekeza isifundo sethu sokuba ababhali ukuze sibonise izindinganiso zokubhala ezifinyelelekayo (njengoba kuchazwe uhlelo lokuklama lwe-Spotify) futhi sishicilele okuqukethwe okuhambelana nezinhlobonhlobo zezidingo zamakhasimende nezindlela zokufunda.
  • Akukaqaliswa ngokusemthethweni, kodwa noma iyiphi idokhumenti ecatshangwa onyakeni wethu wokuqala wenqubekelaphambili isihlangabezane namazinga okufinyeleleka.
• Ukuqhubeka siqaphe futhi sithuthukise ngokusekelwe kumpendulo yekhasimende kanye nokuhlolwa kwamabhuku okuvamile.
  • Kusungulwe iqembu elisebenzayo, elihlanganayo nababambiqhaza kuphrojekthi kanye nobuholi bokufinyeleleka. Imibiko yenqubekelaphambili isatshalaliswa phakathi nokuvumelanisa kwanyanga zonke.

Ukuxhumana, ngaphandle kwe-ICT

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ngokulinganisa izindlela ezihambisanayo nokuxhumana kukho konke ukuzizwisa kwethu ku-inthanethi, impahla yangaphakathi nangaphandle, neziteshi zezokuxhumana. Engxoxweni yethu nabo, abantu abaphila nokukhubazeka basitshele ukuthi imibhalo yekhwalithi, ukuhambisana kobuchwepheshe obusizayo, nokuzulazula okulula yikona okwenza ukuxhumana kwenkampani kusebenziseke.

• Ukwamukela futhi silinganise izindlela ezihambisanayo nokuxhumana kukho konke okwenzeka ku-inthanethi njengegumbi lethu lezindaba noma iziteshi zezinkundla zokuxhumana.
  • Isayithi ye-newsroom ehloliwe (For the Record) enabantu abakhubazekile futhi basebenzela ukubhekana nezinkinga abazitholile.
• Ukuhlela izindlela ezinhle kakhulu zokusebenza kwezithombe zangaphakathi nezangaphandle, impahla, nezethulo.
  • Konke ukuxhumana kwangaphakathi okusekelwe emfanekisweni kuhambisana nomunye umbhalo.
  • Wonke amavidiyo esingethwe kwangaphakathi asakazwa ngamagama-ncazo avaliwe.
  • Zonke izethulo zangaphakathi ziklanywe ngezinhlelo zemibala ezisuka ohlwini olugunyaziwe lwezinhlanganisela ezilungele ukufinyeleleka.
• Ukwakha uhlelo lokuthi abasebenzi babelane ngombiko ngaphakathi omayelana nempahla.
  • Akuqaliwe.
• Ukuhlola impahla yokumaketha nezinsiza ukuze sibone noma yikuphi ukuthuthukiswa okungenzeka noma izinsiza eziwusizo esingazengeza.
  • Isikhathi esikhonjiwe (Q1 2027) kanye nendawo yokuxhumana ukuze yocwaningo-mabhuku.
• Ukusebenzisana nezifunda ukuze siqinisekise ukuthi zonke iziteshi zezinkundla zokuxhumana zivule amagama achazayo azivelelayo nezinye izinto ezenza kufinyeleleke kwinkundla.
  • Ukusebenzisa imibhalo engezansi efakwe unomphela kumavidiyo kanye namagama-ncazo akhiqizwe enkundla (angahunyushwa ngokuzenzekelayo) ukuze kunikezwe izinketho ezingezona umsindo nezingezona isiNgisi.
  • Kunikwe amandla ngokuzenzekelayo izici zokufinyeleleka zenkundla yokuxhumana ngayinye (umbhalo uye enkulumweni, amakhono okufunda isikrini, njll.).
  • Ukusebenzela ukuthola indlela enyukayo yomunye umbhalo.
• Ukuxhumana ne-Fable ukuze sihlole izindinganiso zethu ezikhona zokumaketha ngokuxhumana nqgo namakhasimende kanye nokuhlelela izinyathelo ezengeziwe.
  • Akuqaliwe.
• Ukuthumela izaziso zangaphambi kokufika kwabamenyiwe abazobe bekhona mathupha ukuze kugwenywe ukungakhululeki okungenzeka (isb, "lo mcimbi uzofaka umbukiso obandakanya izibani ezibhanyazayo").
  • Sithole ukuthi ukuxhumana kwangaphambi kokufika akwenzeki ngaso sonke isikhathi emcimbini. Izimpawu zokufinyeleleka ziyatholakala esizeni njengomkhuba ovamile.

Ukuthengwa kwempahla, izinsiza, nezikhungo

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ekuqinisekiseni amathuluzi enkampani yangaphandle nabathengisi bahlangabezana namazinga okufinyeleleka ngezinqubo zethu zokuthenga nezindleko. Engxoxweni yethu nabo, abantu abakhubazekile basitshele ukuthi imikhiqizo kufanele ihlolelwe ukufinyeleleka ngaphambi kokuthi ithengwe, futhi ababambiqhaza beqembu lokugxila basicele ukuthi sichaze amazinga esiwasebenzisayo lapho sihlola ukufinyeleleka komthengisi.

• Ukubeka kuqala ukubuyekeza iwebhusayithi ye-Spotify Yabathengisi ngesitatimende sethu sokufinyeleleka, esizosekela ukuhlalisana kwangaphakathi nangaphandle kwenqubomgomo.
  • Kulungiswe uhlelo lokuxhumana ukuze kuhlanganiswe izidingo ezintsha kanye nokuqwashisa ngezibopho zokufinyeleleka kumthengisi ngaphakathi.
  • Uhlaka lohlelo seluphelile. Ukuxhumana komuntu ngamunye kuyaqhubeka.
• Ukuhlola abathengisi bamasu ababalulekile ezigabeni ezifanele zokusebenzisa ukuze sihlole ukufinyeleleka.
  • Akuqaliwe.
• Ukusungula uhlelo lokuhlanganisa imibuzo yokufinyeleleka ohlelweni olukhona lwesicelo sesiphakamiso (i-RFP) kanye nenqubo yokungenisa umthengisi ezigabeni zomsebenzi othile.
  • Kulungiswe imibuzo yokuhlola ukufinyeleleka ezoba indlela yokuthola amaphuzu esizohlola ngayo ukufinyeleleka komthengisi.

Ukuklama nokulethwa kwezinhlelo nezinsizakalo

Ohlelweni lwethu Lokufinyeleleka lwango-2025, sizibophezele ekufakeni ukufinyeleleka kuwo wonke umjikelezo wempilo ophelele wendlela esiklama, esakha, sihlola, siqeqeshe, futhi sithuthukisa ngayo izinhlelo namasevisi ethu. Abantu abakhubazekile basitshele ngokuxoxisana kwethu ukuthi umsebenzi wokufinyelela onenjongo uqala ngokuhlola eduze nabantu abakhubazekile, ukuthi ukuqeqeshwa kusebenza kahle kakhulu lapho kuqondiswa abantu abakhubazekile ngokwabo, nokuthi izibopho zidinga ukubhangqwa nenqubekelaphambili elinganisekayo.

Ukuqeqeshwa kanye nemibhalo

• Ukuphakamisa ukuthi bonke abasebenzi boCwaningo Nokuthuthukiswa ukuthi baqedele ukuqeqeshwa kokufinyeleleka.
  • Abasebenzi be-R&D abaqeqeshekile abangu-~250 (~5%), kanye nalo lonke ithimba Losekelo Lwekhasimende.
• Ukubuyekeza izifundo ukuze sizenze zisebenze kakhulu ezindaweni ezithile zomkhiqizo.
  • Senze ithrekhi Yokuphathwa Komkhiqizo futhi sithole impendulo enhle.
• Ukukhuthaza abantu ukuthi baqedele ukuqeqeshwa okujulile, okuqondene neqhaza elithile.
  • Ukuhlela ama-cohort amasha njalo.
• Ukwakha ithuluzi lokuzenzela wena lokufinyeleleka ukuze amaqembu aziqeqeshe wona mathupha.
  • Sisukile ekwenzeni uhlu lokuhlola oluzinzile saye ekwenzeni indlela efaka isiqondiso ngokuqondile ekuhambeni komsebenzi kanjiniyela.
• Ukwakha nokuhlela uhlelo lokuxhumana lwezifundo ezikhona ukuze kwandiswe ukuqwashisa kwangaphakathi.
  • Kuqediwe.
• Ukubuyekeza imiphumela yohlelo bese siqoqa impendulo ukuze sihlonze izindawo okufanele zithuthukiswe. Ukulungisa uhlelo njengoba kudingeka ukwenzela isikhathi esizayo.
  • Iqoqa impendulo nokulandelela imiphumela yokwaneliseka ngemva kweqoqo ngalinye, ukulungisa into ngokuqhubekayo.
• Ukunikeza ithimba labacwaningi ukuqonda ngezilinganiso ezibalulekile kusukela ekuqeqeshweni, okuhlanganisa imininingo yokubhalisa nempendulo futhi sithuthukise okuqukethwe kokuqeqesha nokutholakala kule mininingo.
  • Ukwabelana ngenani lababambiqhaza, yiliphi ithimba abakulona, nokuthi yisiphi isigaba abasithathayo esikhipha izinqumo ezimayelana nendlela yokwandisa ukusebenzelana nokubhalisa.

Iqembu

• Ukwenza inethiwekhi yethu yompetha bokufinyelela yangaphakathi futhi sibakhuthaze ukuthi babe nesandla ekutheni ibhizinisi ligcine ukufinyeleleka njengesakhamuzi esisezingeni lokuqala kanye nezinye izidingo ezingasebenzi.
  • Senze izendlalelo ezixhunyiwe zokumela ukufinyeleleka kwinhlangano yonke nabathweswe iziqu zohlelo lwethu lokuqeqeshwa, ibhodi lomeluleki, isiteshi esisebenzayo se-Slack, kanye nokuxhumana nobuholi obusebenza ngokuhlukahlukene esikhundleni “senethiwekhi yompetha” eyodwa.
• Ukukhulisa inethiwekhi yethu yompetha bokufinyeleleka yangaphakathi futhi siqhubeke nokumela ukufinyeleleka.
  • Iyaqhubeka.
• Ukuhlanganisa inethiwekhi yethu yompetha abavuthiwe yangaphakathi ibe uhlaka olusemthethweni lokuthuthukiswa kwemisebenzi e-Spotify, isibonelo, sibonise ukukhuthala emsebenzini wokufinyelela njengemfuneko entsha yohlaka lomsebenzi we-Spotify.
  • Akuqaliwe.

Ukucwaningwa kwamabhuku, ucwaningo, nokuhlaziya

• Ukuhlala sihlola isimo sokufinyeleleka e-Spotify ngokucwaninga okujwayelekile, okuhlanganisa abantu abakhubazekile, futhi silandelele izikhathi zokuphendula ukuze ainciphise isikhathi phakathi kokutholwa kwenkinga nokuxazululwa.
  • Baqede umjikelezo wocwaningomabhuku lweselula ngo-H2 ka-2025 futhi balungise u-100% wezinkinga zokuvimbela, u-99% wezibucayi, ~60% wezinkulu, kanye no-65% wezincane.
  • Ukuqalisa amaseshini okuhlola ukusebenziseka bukhoma nabantu abakhubazekile nge-Fable Engage ezinqubweni ezimqoka ze-Spotify kanye nokukhiqiza imiphumela Yesilinganiso Sokusebenziseka Esifinyelelekayo (AUS).
• Ukusebenzisa ukuhlaziya okuqhutshwa imininingo kanye nokuxoxa izindaba ukuze silandelele umsebenzi wokufinyeleleka futhi sinikeze ukuncoma okuhlangene kwenhlangano ngomsebenzi oqhubekayo.
  • Ukuhlola Indlela Yesilinganiso Sesilinganiso Sokufinyeleleka Okufinyelelekayo ukuze sibone ukuthi ingakwazi yini ukusebenza njenge-metric yokuhambisana eyodwa noma ukuthi ingcono yini njengesignali esekelayo ngokuhambisana nemiphumela yocwaningomabhuku. Imihlangano yekota yeBhodi Labaluleki ibona umsebenzi oqhubekayo.
• Ukucwaninga ama-microsire e-Spotify namawebhusayithi.
  • Uhlole okuthile, hhayi konke.
• Ukukhulisa ukucwaningwa kanye nobubanzi bokufinyeleleka emikhiqizweni yangaphakathi.
  • Akuqaliwe.

Inqubo

• Esigabeni sokutholwa komkhiqizo: Hlela zonke izindawo ezibalulekile zokuklama, zomkhiqizo, nemijikelezo yempilo yokuthuthukiswa kwesoftware ezingazuza emathuluzini afanele, ingqalasizinda yokuhlola, kanye nokuzenzakalelayo. Yakha noma hlanganisa amathuluzi afanele, ingqalasizinda yokuhlola, kanye nokuzenzakalelayo ezingxenyeni ezifanele zokuklama kwethu, umkhiqizo, nezindlela zokusebenza zokuthuthukiswa kwesoftware.
  • Amathuluzi okufinyeleleka ashumekwa ezindaweni eziningi kumjikelezo wempilo wokuthuthukiswa.
  • Ukulungisa okuzenzakalelayo kwezinkinga ezaziwayo, ukuhlola umthetho ngamunye wokulungisa ngokuqhathaniswa nekhodi yokukhiqiza yangempela, kanye nesiqondiso sohlelo lokwakha ngomklamo ukuze amaqembu ahlale ezingxenyeni ezifanele kunezindlela zokulungisa.
  • Imithetho yokubuyekeza i-PR yokufinyeleleka isivele iyasebenza kuwo wonke ama-repo abheke kuwebhu ambalwa
• Isigaba sokuphindaphinda nokunakekela: Tshala imali kumathuluzi afanele, ingqalasizinda yokuhlola, kanye nokuzenzakalelayo ukuze kusivumele ukuthi sishintshe ukucabanga kokufinyeleleka kusenesikhathi siguqukele ekuthuthukisweni komjikelezo wokhiqizo. Sethula izinqubo zokusebenza ukuze abasebenzi be-Spotify bakwazi ngokuzimela ukufaka izibuyekezo kokuqukethwe okufanele kokufinyeleleka.
  • Imithetho ethembekile ye-codemod ifakwa kusethi yemithetho yokufinyeleleka esezingeni le-PR esebenza kukho konke ukufakwa kwe-pull request, ophendula okutholwe kocwaningomabhuku kube imithetho ye-lint ephoqelelayo.
  • Kuselula, inqubo ezenzakalelayo yokuhlola ukufinyeleleka kwe-iOS isigunyaziwe futhi isendleleni yokuhlanganiswa, okuzovumela ukuhlolwa okuhleliwe njalo emahoreni ayisithupha. Umsebenzi wenqubo ye-Android ulandela ngokulandelayo. Ama-PR amathathu alo mjikelezo ahambise izinhlelo zokuhlola namadokhumenti ngaphansi kobunikazi bethimba lokufinyeleleka.
• Ukuqalisa ukwesekwa ekulungiseni izinkinga ngesikhathi zivela.
  • Iyaqhubeka.
• Ukugcina imigomo yokufinyeleleka ngokufaka uphawu lomkhiqizo lobuciko.
  • Abasebenzi bomkhiqizo nabasunguli baqede ukuqeqeshwa kokufinyeleleka.