Effective as from 19 February 2013
- The information we collect
- How we use the information we collect
- How we share the information we collect
- Your preferences
- Transfer to other countries
- Accessing and updating user information
- Contact us
- Information about cookies & similar technologies
2. The information we collect
2.1 Registration data
When you sign up for the Service, we may collect information we ask you for, like your username, password, e-mail address, date of birth, gender, postal code, and country. We may also collect information you voluntarily add to your profile, such as your mobile phone number and mobile service provider. If you connect to the Service using your Facebook credentials, you authorise us to collect your authentication information, such as your username, encrypted access credentials, and other information that may be available on or through your Facebook account, including your name, profile picture, country, hometown, e-mail address, date of birth, gender, friends’ names and profile pictures and networks. We may store this information so that it can be used for the purposes explained in Section 3 and may verify your credentials with Facebook.
2.2 Usage, log data & cookies
2.3 Other Services
2.4 Payment data
When you sign up for a Trial or any of our Paid Subscriptions (as defined in the Terms and Conditions of Use), or make other purchases through the Service, your credit card information and other financial data that we need to process your payment are collected and stored by third party payment processors. We may collect some limited information, such as your postal code, mobile number and details of your transaction history. In addition, the third party payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and last four digits. If you choose to pay by invoice, Spotify may need to collect and transfer additional information, like your name, date of birth and phone number, to our invoicing service provider to enable credit checks and send you invoices. The use of your data by our invoicing service provider is subject to its privacy policies.
2.5 Sweepstakes, contests, & surveys
3. How we use the information we collect
4. How we share the information we collect
We may share the information we collect, including your personal information, as follows:
4.1 Finding you and sharing within the Spotify Service
The Spotify Service is a social service which offers many ways to find, enjoy, and share content, and we enable and encourage users to explore who else is using the Service and their public profiles. Most of your Spotify information is or may be publicly available to others by default, such as your name and/or username, profile picture, type of subscription, your following relationships and your activity, including the music you add or favorite, Third Party Applications you add or use and User Content you post, upload and/or contribute to the Service. Your activity on the Service will automatically appear in the activity feed of friends and users who follow you or your Spotify profile content.
We may use your public information to promote the Service and to help others find and follow you and/or your Spotify profile content, including through Facebook and Other Integrated Services.
Your information may also be used to notify others, including on the Service, via e-mail, and through Facebook and Other Integrated Services, that you have joined Spotify, and about activity related to their Spotify profiles, content which they follow, or which we think otherwise may be of interest to them. Likewise, we may notify you about such activity of others.
Learn more about how to manage notifications, your publicly available information, and what you share with others in section 5 below.
4.2 Sharing with Facebook and other services
If you connect to Spotify using Facebook or otherwise connect your Spotify account to an Other Integrated Service, the default setting is generally that Spotify automatically shares your activity and activity-related stories with that service, including the music you listen to. You understand that such information may be attributed to your account on Facebook or the Other Integrated Service and may be published on such service. See section 5 below to learn how you can disable sharing of information on Facebook and Other Integrated Services.
Spotify also enables you to share a particular item of content, on an individual basis, to third party services or other Spotify users by using the share functionality in the Service. Please note that sharing of such content on a third party service may be posted as activity on the Service, regardless of your account settings. To share an individual item of content to a third party service, you’ll be prompted to enter your access credentials for that third party service. Spotify may store your username and an access token or similar credentials obtained from the third party service, so that you are able to share particular items of content, on that third party service, on an individual basis, without entering your access credentials again.
4.3 Sharing with Third Party Applications
To personalise your experience, we may share some information we have collected about you with providers of Third Party Applications, such as high-level geographic information, your musical preferences, settings and technical data. However, we take precautions to prohibit Third Party Application providers from attempting to identify you by using the information we provide to them or by collecting additional information without your consent.
Please note that if you:
- actively choose to provide Third Party Applications with additional information, such as by visiting a Third Party Application (which enables collection of your IP address), dragging and dropping a playlist into a Third Party Application, or allowing us to share precise geographic data which Third Party Application providers request from us; or
- consent to collection of additional information about you by a Third Party Application provider when you for example register with or log in to the Third Party Application,
4.4 Service providers and others
4.5 Other sharing
In addition to the above, we may also share your information to third parties for these limited purposes:
- to allow a merger, acquisition, or sale of all or a portion of our assets;
- to respond to legal process (e.g. a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of Spotify, including to enforce the Terms and Conditions of Use and Mobile Terms; and to address fraud, security or technical issues;
- to inform business partners about use of the Service and products and services made available through the Service, in the form of aggregated statistics or otherwise in a format which does not reveal your identity; and
- if you expressly opt in to such sharing.
You understand and agree that the privacy policies of third parties will govern all use of information that we provide to them under this section.
5. Your preferences
Through your settings, you can choose which communications you receive from us, manage your public information, and set your sharing preferences. However, please note that it may not be possible to make certain information private on the Service, including your name and/or username, profile picture, and other basic information, such as your following relationships. Such information and other information which are set to “public” in your settings, such as playlists, may be used, re-shared or linked to by others on the Service or others across the web, so please use Spotify carefully and manage your account settings regularly. Remember that if you make profile content private, others who already subscribe to or otherwise have the details of such content may still have access to it. Also keep in mind that playlists and other content added to your profile may include personal information, such as username, which could enable other persons to find you in the Spotify Service or other services.
To change, customise, or limit access to or sharing of information collected from Facebook or Other Integrated Service, please visit your account settings on that service.
6. Transfer to other countries
We may display advertisements from third parties and other content which links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.
We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and sign off after having used the Spotify Service. While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time.
For users in the United States, the Spotify Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13 years of age, do not use the Service and do not provide any personal information to us. If we discover that a child under 13 has provided us with personal information, we will delete it.
10. Accessing and updating user information
You can access and amend some of the information we keep on you through your settings. To learn more about the information we store about you, e-mail firstname.lastname@example.org. We will respond within a reasonable period of time upon verification of your identity.
11. Contact us
13. Information about cookies & similar technologies
What are cookies and similar technologies?
A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognise your device the next time you visit their website. There are other similar technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can also do the same thing as cookies. Spotify uses the term "cookies" in this policy to refer to cookies and all such similar technologies that collect information in this way.
|Essential Operational||These cookies are necessary to allow us to operate the Spotify Service as you have requested. For example, they let us recognise what type of subscriber you are and then provide you with services accordingly.|
|Performance/Analytics||We use these cookies to analyse how the Spotify Service is accessed, used or is performing. We use this information to maintain, operate and continually improve the Spotify Service. We may also obtain information from our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.|
|Functional||These cookies let us operate certain functions of the Spotify Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Spotify Service, we can provide you with our services as you have asked for them to be provided, such as knowing your username, remembering how you have customised our services and reminding you of music you have enjoyed.|
|Targeting/advertising||We use these cookies to serve you with advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes and to help us regulate the advertisements you receive and measure their effectiveness.|
|Spotify Ads||We work with web publishers, advertising networks and service providers to deliver Spotify ads on other web sites. Cookies may be used to serve you with advertisements that may be relevant to you and your interests on other web sites and to regulate the advertisements you receive and measure their effectiveness.|
Manage your preferences
Please note that if you choose to block cookies, this may impair or prevent due functioning of the Spotify Service.
Two of the third party services we use to track activity related to the Service, e.g. by placing cookies are Google Analytics and Hasoffer Analytics. If you don't want any information to be collected and used by Google Analytics you can install an opt-out in your web browser (tools.google.com/dlpage/gaoptout?hl=None) and if you don't want any information to be collected and used by Hasoffer Analytics you can opt-out by clicking the following link: www.mobileapptracking.com/privacy-policy/
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