Effective as from 12 December 2011
Keep in mind that most of the information or other material posted in the Community is user generated and not official support provided by Spotify. As with any information or advice, obtained through any medium, you should use your judgment and exercise caution where appropriate, regardless of from whom such material originates. For official support with account related and payment related questions, please submit a ticket to our customer service department using the contact form.
In order to protect the integrity of our users and to maintain the Community as efficient and helpful as possible for the users, we expect you to observe the following rules:
Our customer champion and rewards program is based on the amount of “Kudos” received and quality of responses by a user. Please give “Kudos” only when they are deserved and reciprocate this by posting quality responses regularly. No posting of artificial responses or other manipulation of the rewards program is allowed. Please remember that Spotify’s decisions relating to rewards will be final and binding.
Please help Spotify to protect the integrity of the Community and to ensure that the Community remains as helpful as possible by reporting any inappropriate activity or user posts in the Community. Inappropriate content or activity may be reported by using the abuse button under the thread options.
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