Additional California Privacy Disclosures

Effective as of 8 June 2022

Beginning 1 January 2020, the California Consumer Privacy Act ("CCPA") gives California residents certain rights with respect to the processing of personal data (known as "personal information" under the CCPA).

This supplement provides additional privacy disclosures and details additional rights and should be read in conjunction with our Privacy Policy.

Personal Information Collected and Processed

Section 3 of our Privacy Policy sets forth the categories of personal information that Spotify collects and processes about you, a description of each category, and the sources from which we obtain each category.

Requests to Exercise Your Rights

Right to know request - Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and ask that we provide you with the following information:

  1. Categories of and specific pieces of personal information we have collected about you.
  2. Categories of sources from which we collect personal information.
  3. Purposes for collecting personal information.
  4. Categories of third parties with which we share personal information.
  5. Categories of personal information disclosed about you for a business purpose
  6. If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.

To make a verifiable request for information about the personal information we have collected about you, please access your Privacy Settings in your account profile and use the "Download your data" tool. If you need assistance, we can also help you access your data if you contact our customer support via our chat bot or email us at

Right to delete request - You also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete by contacting our customer support via our chat bot or emailing us at

Household requests - We currently do not collect household data. If all the members of a household makes a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.

Requests, generally - Please note, if you do not have a Spotify account we will not have enough information about you to verify your Right to Know and Right to Delete requests, as we do not keep sufficient information necessary to reidentify and link you to a prior visit to the Spotify Service where data may have been collected. As such, we will be unable to verify and honor your requests. You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.

Requests made through agents - You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Disclosures of Personal Information for a Business Purpose

In the preceding 12 months, Spotify has disclosed certain data from the following categories of personal information to the categories of recipients listed in Section 5 of our Privacy Policy for one or more business purposes:

  • User Data
  • Usage Data
  • Plan Verification Data
  • Payment and Purchase Data
  • Contests, Surveys and Sweepstakes Data

Sale of Personal Information

We do not sell personal information. We have taken substantial steps to identify and remediate any data sharing arrangements that could constitute a "sale" under the CCPA.

While we do not sell any personal information, we do provide Usage Data to advertising partners to enable us to provide you with interest-based advertising. If you prefer not to receive interest-based advertising, please opt out by going to your account Privacy Settings and using the tailored ads opt out toggle. For more information on interest-based advertising, please see our Privacy Policy and Cookies Policy.

We will continue to update our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.


The following chart contains statistics about global verifiable requests we received from consumers between 1 January and 31 December 2021:

Type of request Received Complied Denied Average response rate
Right to Know 457,465 457,465 0 4 days
Request to Delete 2,298,607 2,298,607 0 15.5 days

Contact Us

You may contact us by emailing us at or messaging our customer support via our chat bot.