Career Opportunities

Customer Service

Quality Assurance Manager

Cambridge, United Kingdom

We seek a smart, ambitious, and hardworking Customer Support Quality Assurance Manager. In this role, you will join the Customer Support team and lead the overall strategy and execution of Spotify’s quality assurance program to ensure that every interaction with Spotify’s customer base are not only unique but of the highest caliber service.  Read more

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Senior Manager, Contact Center Operations

Cambridge, United Kingdom

We seek an outstanding Contact Center Operations Manager to be responsible for all operations at our Flagship Contact Center in Cambridge, England. Read more

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Senior Training Manager

Cambridge, United Kingdom

At Spotify, we’ve connected millions of people to their favorite songs and created a service that people use to discover and enjoy music they love. We seek a smart, ambitious, and hardworking Training Manager to join the Global Customer Support team. In this role, you will be responsible for all aspects of the development and execution of training programs that support the Customer Support organization. Read more

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