I’m getting errors when updating Spotify (Error 5xx)

Update error

Solution: Download the latest installer and install Spotify. There should be no need to uninstall first.

  • Make sure that Spotify is no longer running:
    • Windows: Go to the File menu and choose Exit
    • Mac: Go to the Spotify menu and choose Quit Spotify
  • Download the updated Spotify installer from the website
  • Run the Spotify installer (*)

(*) If, when running the installer, you see a message, saying that Spotify is started, restart your computer to ensure that Spotify has fully stopped before running the installer again.

Now you will have the updated version of Spotify. In the unlikely event that you have further problems, try a clean reinstallation of Spotify.

Why an update problem can occur

We update the Spotify client every few weeks at present. Usually, these updates complete without problems. There may be something in your configuration that is preventing the update completion. The most common cause is reduced “write” access to the Spotify installation directory. One the other hand, this may just have been an isolated occurrence.

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